No-Logs Policy

At nCheck, we are committed to protecting your privacy and ensuring that your use of our VPN and DNS services remains private, secure, and untraceable. This page explains our No-Logs Policy in clear and transparent terms.

2. How Our VPN Technology Works

Our VPN service is built using secure tunneling technology based on WireGuard. Minimal technical metadata is temporarily processed in system memory (RAM) to enable secure routing. This information exists only in volatile memory and is automatically discarded; it is never written to disk.

3. Temporary System Data

During an active connection, session routing information and network interface states may exist in RAM. This data is not linked to user identity, not retained after the session ends, and not used for tracking.

4. DNS Privacy

Our DNS services are designed with privacy in mind. Queries are processed in real time and are not stored in query logs or used for analytics.

5. Infrastructure Transparency

We use trusted South African providers, Webway and HostAfrica, with servers located in Cape Town and Johannesburg.

6. Data Protection Principles

• Data minimization: We collect only what is necessary.
• No behavioural tracking: We do not monitor user activity.
• No data monetization: We do not sell or share user data.

7. Legal & Abuse Handling

While we do not log activity, we may take action to protect our network in cases of abuse or threats to stability. These actions are based on real-time protection mechanisms and do not rely on stored logs.

8. Compliance

We comply with the Protection of Personal Information Act (POPIA) of South Africa. Users maintain all rights to their personal data as defined by law.